Shipping policy
Shipping Policy
We ship worldwide.
HAUL WEIGH ships to Australia, Canada, USA and New Zealand.
Our online checkout uses an automatic shipping calculator based on the total order weight.
We aim to dispatch your order as soon as possible. Once payment is confirmed, we typically ship orders by the next business day.
Estimated Delivery Times
Within Australia:
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Metro areas: 1–4 business days
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Regional/rural areas: Up to 10 business days
International:
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New Zealand:
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Express: 2–4 business days
- Standard: 5–8 business days
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United States:
- Express: 3–6 business days
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Standard: Up to 14 business days
- Express: 3–6 business days
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Canada:
- Express: 3–6 business days
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Standard: Up to 14 business days
- Express: 3–6 business days
Note: We do not dispatch weekends or public holidays.
You will receive a tracking number by email once your order has been shipped, so you can monitor your delivery.
Express Shipping:
Express delivery via Australia Post or UPS is available. Select the express option at checkout or contact us to arrange it manually. Express orders are also typically dispatched by the next business day.
Responsibility and Insurance:
Once your order has been shipped, HAUL WEIGH is no longer responsible for the goods in transit. All risk for loss or damage during shipping lies with the customer.
Shipping insurance is available at checkout (where applicable). If insurance is not selected or not offered at the time of purchase, the goods are shipped at the customer's risk.
Regardless, if any issues arise with the delivery of your order, please contact us — we will do our best to assist and help resolve the matter promptly.
